To get started, fill out our contact form below!
OUR INQUIRY AND BOOKING PROCESS
Use our form and let us know all the details! Date and time of event, location of the event, theme/colors, all the details of how we can help make your event the most memorable!
*PLEASE CHECK YOUR SPAM/JUNK/PROMOTIONS/UPDATE FOLDERS FOR OUR RESPONSE!* We use a fabulous Customer Management Program but the emails we send in response have been reported to go into our customer’s spam folder.
We will contact you via email within 24 hours letting you know our availability and get the ball rolling on our end! We are happy to chat on the phone too, but we find email is the most visual way to communicate. Photos, diagrams and mock-ups, and quotes will be sent through email. Site visits and are available for events with a budget of $500.
We will send you a quote which includes your ordered services, a contract you can e-sign, and an invoice that you can pay online! The first payment of $50 is due upon receipt to hold your date. This date hold deposit is non-refundable but is applied to your total. Your remaining balance is due 24 hours prior to install. Orders must be paid in full before the event. For large events, a payment plan is available and for events more than 6 months in the future we request a deposit of 50%.
Our install fee is is included in our pricing for installs and deliveries in 78006/78015. If you are outside of this area, within 40 miles of Boerne, we charge a fee of $50. We do travel further and those arrangements and an exact delivery quote can be made for deliveries outside of 40 miles.
Unless otherwise discussed, you can pop, give away or throw out all of your décor. We use biodegradable balloons which are safe to throw away in any garbage collection bin. Or we can charge a small fee to come back and do that for you!